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HP 3 year Next Business Day Response Onsite Notebook Hardware Support. Number of years: 3 year(s), Next Business Day (NBD)

HP 3 year Next Business Day Response Onsite Notebook Hardware Support. Number of years: 3 year(s), Next Business Day (NBD)

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.Corrective maintenanceAs part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.Logistics coordinationAPC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.On site troubleshootingWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.Functional verificationDuring each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.Comprehensive escalation and corrective actions processIn order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.Proactive monitoringBy utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.Free firmware upgradesPart of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.Written summary reportAPC project managers will provide you with written reports to keep you informed of the progress of your project.Parts includedReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics.

HP 5 year Return to Depot Thin Client Hardware Support. Number of years: 5 year(s)

HP 5 year Return to Depot Thin Client Hardware Support. Number of years: 5 year(s)

HP 3 year Next Business Day w/Defective Media Retention Service for Color LaserJet M750. Number of years: 3 year(s), Next Business Day (NBD)

HPMK CLJM575-M577/LJM525/OJ X585 ADF SVC,Color LJM575MFP/LJM525MFP/Clr OJX585MFP,Per event Maintenance Kit Replacement service for drum kit,110 volt,commercial printers only.Next bus day onsite resp.

HP Maintenance Kit Replacement Service for DesignJet T7100 Color and T7200 (Service Station). Type: On-site

HP 3 year Next business day Onsite Exchange Service for ScanJet 7xxx. Number of years: 3 year(s), Type: On-site