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APC WADVPLUS-PX-24. Number of years: 1 year(s)

Provides 24x7 telephone technical support and software updates available during the term of the contract for all license keys covered by a software support contract.

APC WADVULTRA-SL-13. Number of years: 1 year(s), Service time (hours x days): 8x5, Type: On-site

HP 2 year 3d Onsite Hardware Support for Medium NB SVC. Support type: Onsite repair, Place of service: Onsite, Warranty coverage: In warranty

HP 2 year 3d Onsite Hardware Support for Medium NB SVC. Support type: Onsite repair, Place of service: Onsite, Warranty coverage: In warranty

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

The Software Support Contract provides 24x7 telephone technical support, all software updates that are available during the term of the contract and development of multi-vendor snmp device support. An individual software support contract is required for each InfraStruXure Central server appliance and license purchased.

Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today7x24 Upgrade optionIf you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.Installation verificationOnce the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.Functional verificationDuring each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.Free firmware upgradesPart of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.

The Extended Warranty for 1-Phase UPS provides peace of mind and protection beyond the Service Pack or Factory Warranty period. Includes repair or replacement of your product and even covers your battery. Includes 24/7 Customer telephone support (where available) Includes Service Entitlement Assistance and Service Warranty Certificate Includes EcoStruxure IT Free (restrictions apply)

HP 2 year Next Business Day Response Onsite Notebook Hardware Support. Number of years: 2 year(s), Next Business Day (NBD)