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HP 4 year Next Business Day w/Defective Media Retention Service for Color LaserJet CP5225. Number of years: 4 year(s), Type: On-site

Provides 24x7 telephone technical support and software updates available during the term of the contract for all license keys covered by a software support contract.

HP 3 year Next Business Day w/Defective Media Retention Service for Color LaserJet M775 MFP. Number of years: 3 year(s), Type: On-site, Next Business Day (NBD)

Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.Logistics coordinationAPC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.System cleaningCleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.On site troubleshootingWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.Functional verificationDuring each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.Comprehensive escalation and corrective actions processIn order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.Proactive monitoringBy utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.Free firmware upgradesPart of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.Written summary reportAPC project managers will provide you with written reports to keep you informed of the progress of your project.

HP 2 year Post Wty Next Business Day Onsite HW Support for Designjet T5XX (36 inch). Number of years: 2 year(s), Type: On-site, Next Business Day (NBD)

HP 3 year Pickup and Return w/Defective Media Retention Notebook Hardware Support. Number of years: 3 year(s), Type: Pick-up&return

HP 3 year Pickup and Return w/Defective Media Retention Notebook Hardware Support. Number of years: 3 year(s), Type: Pick-up&return

This service includes a three-year warranty extension for Smart-UPS. The extended warranty period helps you avoid your Smart-UPS failure with the option of provided replacement or repair. We also provide 24/7 customer phone support during the extended warranty period.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

HP 3 year Next Business Day Onsite Hardware Support for Designjet T1XX-24. License quantity: 1 license(s), Number of years: 3 year(s), Next Business Day (NBD)