ProCare 1 Year 7x24x4 Remote ProCare for the TA 604 608 612 616 850 904 908 912 916 the NetVanta 6310 6330 8 FXS 6330 16 FXS 6240 8 FXS 6240 16 FXS 3430 with SBC 6310 with SBC 3448 with SBC NetVanta 6250 8 FXS with Lifeline NetVanta 6250 8 FXS with SBC Feature Pack NetVanta 6250 16 FXS NetVanta 16 FXS with Lifeline and the TA 908e with SBC providing: 30 minute response time into technical support access to software upgrades and patches and four hour hardware replacement available 24 hours a day 7 days a week. Battery backup module not included.