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HP 1 year Post Warranty Active Care Next Business Day Workstation HW Supp. Coverage period: 12 month(s)

HP 4y Onsite w/DMR Notebook Support. Coverage period: 48 month(s)

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.Features- Remote problem diagnosis and support- Onsite hardware support- Replacement parts and materials- Coverage window- Onsite response time for hardware support- Work to completion- Escalation management- Access to electronic support information and services- Electronic remote monitoring and support, standard configuration

HP 2 year Pickup and Return Support w/Accidental Damage Protection Pavilion / Envy 13 14 15 NB. Support type: Pickup and return, Place of service: Offsite, Warranty coverage: In warranty