ProCare 1 Year NBD On-site Maintenance for the Bluesocket Access Point (BSAP) 1920 1925 1930 1935 1940 2020 2030 2035 2135 3040 3045 when used with vWLAN providing: 1 hour response time into technical support access to software upgrades and patches and next business day hardware replacement with ProCare on-site representative available Monday through Friday 7 am until 7 pm CT.