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WADVPLUS-PX-38 Features(1) Year Advantage Plus Service Plan for (1) Symmetra PX UPS 80kVA 80 or 100 frame UPS and/or PDUComprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.Comprehensive escalation and corrective actions processIn order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.Corrective maintenanceAs part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.Free firmware upgradesPart of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.Functional verificationDuring each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.Logistics coordinationAPC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.On site troubleshootingWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.Proactive monitoringBy utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.System cleaningCleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.Written summary reportAPC project managers will provide you with written reports to keep you informed of the progress of your project.Service Plans Features & BenefitsServiceabilityEcoStruxure Asset AdvisorEcoStruxure Asset Advisor is a vendor-neutral affordable 24/7 remote troubleshooting service that provides peace of mind and fast issue resolution, enabled by community-based chat with the Schneider team or Service Bureau, by monitoring critical equipment insights and smart alarming directly to customer’s smartphone – proactively minimizing downtime. Instant access to live sensor data via the mobile app.Technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.Service Summary ReportProvides a detailed report of work performed including recommendations for service to ensure optimal performanceEnvironmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.Experienced Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.Onsite diagnostics & repairWhile on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance.Parts included or available at a discountReplacements parts & components are included or available at a discount. Please see the statement of work for service specifics.Flexible on site response timesChoose an on site response time that best meets your business requirements and budgetLabor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.

Flexible on site response timesChoose an on site response time that best meets your business requirements and budgetExperienced Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Parts included or available at a discountReplacements parts & components are included or available at a discount. Please see the statement of work for service specifics.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.Service Summary ReportProvides a detailed report of work performed including recommendations for service to ensure optimal performanceTechnical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.Onsite diagnoistics & repairWhile on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance

APC WADVULTRA-G3-24. Number of years: 1 year(s), Type: On-site

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

Service and support by experts who know your APC UPS best. EcoCare is Schneider Electric's next-generation service plan aimed at maintaining and remotely monitoring your connected single-phase APC Smart-UPS’es.EcoCare offers:• 24/7 digital alarming and remote monitoring, including proactive emergency assistance• On-site break-fix maintenance on your UPS, including: o Replacement UPS, battery or parts o Labor• Technical support from our experts, on-site and remotely• Maintenance recommendations & insights• Access to online trainingThe result? You unlock the full potential of your ups, combined with fixed annual OpEx costs.Variants and availabilityEcoCare is offered in 1, 3 and 5 year variants and is available for all single-phase connected APC UPS’es equipped with SmartConnect or a network card.

Monitoring & Dispatch Services provide customers peace of mind by efficiently monitoring and maintaining their distributed IT physical infrastructure in an affordable ...5 YR Service Coverage with Monitoring & Dispatch (SmartConnect or NMC Required)Monitoring & Dispatch Services provide customers peace of mind by efficiently monitoring and maintaining their distributed IT physical infrastructure in an affordable manner.

APC WADVPLUS-PX-23. Number of years: 1 year(s)

On-site next-business-day service:- Receive faster support by our qualified experts. (Check with your Schneider Electric Services sales representative or preferred partner to learn if this feature is available in your area).Replacement parts and labor included:- In the event a swap out or parts replacement is required, Dispatch Services covers all remedial repairs to help ensure you have no out-of-pocket expenses during the agreement year. Advanced troubleshooting support:- Your team or your partner are enabled to monitor via EcoStruxure IT Expert and troubleshoot your system remotely, after receiving training from Schneider Electric Experts. If there is a need for additional support, our Experts provide advanced troubleshooting and on-site service dispatch to solve the problem, minimizing business interruptions and decreasing mean time to repair (MTTR). Proper disposal of old equipment:- Schneider Electric provides proper disposal or recycling of old equipment to help support your own sustainability goals.