Showing 390–400 of 539 results

Monitoring & Dispatch Services provide customers peace of mind by efficiently monitoring and maintaining their distributed IT physical infrastructure in an affordable ...1 YR Service Coverage with Monitoring & Dispatch for MDC Level 1C (SmartConnect or NMC Required)Monitoring & Dispatch Services provide customers peace of mind by efficiently monitoring and maintaining their distributed IT physical infrastructure in an affordable manner.

APC 5 YR SERVICE COVERAGE WITH MONITORING & DISPATCH BATT - NMC REQUIRED

APC WMD5YOSNBD-SP-03. Number of years: 5 year(s), Service time (hours x days): 24x7

APC 5 YR SERVICE COVERAGE WITH MONITORING & DISPATCH - NMC REQUIRED

Monitoring & Dispatch Services provide customers peace of mind by efficiently monitoring and maintaining their distributed IT physical infrastructure in an affordable ...5 YR Service Coverage with Monitoring & Dispatch (SmartConnect or NMC Required)Monitoring & Dispatch Services provide customers peace of mind by efficiently monitoring and maintaining their distributed IT physical infrastructure in an affordable manner.

The right people, the right place, the right timeThis service provides APC authorized service personnel at the customer’s location within a specified period of time. This service offering includes parts, internal batteries (if applicable), labor and travel. The On-Site Service from APC is available in three different configurations that allow the customer to determine how quickly APC should arrive on site for an unscheduled visit or emergency situation:1-Year Next Day On-Site Service- If deemed necessary, APC will provide authorized personnel on site next day, includingweekends and holidays1-Year Next Business Day On-Site Service- If deemed necessary, APC will provide authorized personnel on site next business day. Nextbusiness day is defined as Monday through Friday, 9am to 5pm – excluding holidays1-Year On-Site Service with Best Endeavor Response- If deemed necessary, APC will provide authorized personnel on site on a best endeavorresponse basis during normal business hoursBenefits to Customer:- Frees customer resources to concentrate on core business objectives- Security of quick response in an emergency situation- Varying levels of response time to meet customer’s needsImportant Points:- On-Site Service not available in all locations. Please consult your local AGS representative for availability- Must purchase one On-Site Service contract per unit or extended battery pack- The On-Site Service must be purchased before expiration of unit factory warranty or current APCservice program- The 1-Year On-Site Service can be purchased to provide up to a maximum of 3 years coveragebeyond factory warranty

Monitoring & Dispatch Services provide customers peace of mind by efficiently monitoring and maintaining their distributed IT physical infrastructure in an affordable ...(1) YR NBD On-Site Response Coverage with Monitoring & Dispatch (SmartConnect or NMC Required)Monitoring & Dispatch Services provide customers peace of mind by efficiently monitoring and maintaining their distributed IT physical infrastructure in an affordable manner.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.Comprehensive escalation and corrective actions processIn order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.Corrective maintenanceAs part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.Flexible Service SchedulingFlexible service scheduling options available to meet your business requirementsFunctional verificationDuring each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Logistics coordinationAPC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.On site troubleshootingWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.Parts includedReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics.Proactive monitoringBy utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.Written summary reportAPC project managers will provide you with written reports to keep you informed of the progress of your project.Flexible on site response timesChoose an on site response time that best meets your business requirements and budgetLabor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Onsite diagnostics & repairWhile on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance.EcoStruxure Asset AdvisorEcoStruxure Asset Advisor is a vendor-neutral affordable 24/7 remote troubleshooting service that provides peace of mind and fast issue resolution, enabled by community-based chat with the Schneider team or Service Bureau, by monitoring critical equipment insights and smart alarming directly to customer’s smartphone – proactively minimizing downtime. Instant access to live sensor data via the mobile app.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.Experienced Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.Technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.Parts included or available at a discountReplacements parts & components are included or available at a discount. Please see the statement of work for service specifics.Service Summary ReportProvides a detailed report of work performed including recommendations for service to ensure optimal performance