Our passionWe believe data and connectivity are crucial for business success. Our solutions ensure they’re available when and where you and your customers need them. It’s how we provide Certainty in a Connected World.Who we areThe American Power Conversion™ Corporation was started in a garage in 1981. Through years of innovation, we’ve grown to be a flagship brand of Schneider Electric™, and the industry leader in physical infrastructure and software solutions.Why APC?Any vendor can simply sell you products. With us, you get comprehensive tools and resources, a robust partner network, and an unparalleled reputation for excellence.Infrastructure solutions for home and officeFrom battery backups that safeguard against outages at home, to full-scale data center infrastructure, our offers can help your home and business become more efficient, reliable, and connected.
Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.
An extension of coverage beyond the original factory warranty
Get an extension of factory warranty coverage beyond the original factory warranty term for peace of mind and protection from failure
7x24 telephone technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.7x24 Upgrade optionIf you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.On site troubleshootingWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.Parts includedReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics.Flexible on site response timesChoose an on site response time that best meets your business requirements and budgetLabor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Onsite diagnostics & repairWhile on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance.EcoStruxure Asset AdvisorEcoStruxure Asset Advisor is a vendor-neutral affordable 24/7 remote troubleshooting service that provides peace of mind and fast issue resolution, enabled by community-based chat with the Schneider team or Service Bureau, by monitoring critical equipment insights and smart alarming directly to customer’s smartphone – proactively minimizing downtime. Instant access to live sensor data via the mobile app.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.Experienced Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.Technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.Service Summary ReportProvides a detailed report of work performed including recommendations for service to ensure optimal performance
Web-based service that serves as a second set of eyes into the health of a company's physical infrastructure. Experienced professionals work non-stop to provide 24-hour monitoring and to help diagnose problems before they become critical.
This service includes a one-year warranty extension for your APC Smart-UPS. The extended warranty period helps you avoid your Smart-UPS failure with the option of provided replacement or repair. We also provide 24/7 customer phone support during the extended warranty period.
Offers maximum protection of your critical equipment via smart alarming, remote troubleshooting and 24/7 real-time monitoring directly to your mobile phone.1 Yr EAA Prevent Srvc Upgrade to FW or Existing Srvc Plan for (1) In Room Cooling UnitOffers maximum protection of your critical equipment via smart alarming, remote troubleshooting and 24/7 real-time monitoring directly to your mobile phone.
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MFR: Netgear, Inc
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Part #: GS105NA
