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Get an extension of factory warranty coverage beyond the original factory warranty term for peace of mind and protection from failure

Flexible on site response timesChoose an on site response time that best meets your business requirements and budgetExperienced Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Parts included or available at a discountReplacements parts & components are included or available at a discount. Please see the statement of work for service specifics.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.Service Summary ReportProvides a detailed report of work performed including recommendations for service to ensure optimal performanceTechnical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.Onsite diagnoistics & repairWhile on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance

Data Center Expert: 1 Year 500 Node Support

Monitoring & Dispatch Services provide customers peace of mind by efficiently monitoring and maintaining their distributed IT physical infrastructure in an affordable ...1 YR Service Coverage with Monitoring & Dispatch for MDC Level 1C (SmartConnect or NMC Required)Monitoring & Dispatch Services provide customers peace of mind by efficiently monitoring and maintaining their distributed IT physical infrastructure in an affordable manner.

A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric solutionLabor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Installation verificationOnce the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.Multiple levels of serviceWith the option of packages or individual service components, our services are structured to allow you to pick and choose what you would like APC to do for you.Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.7x24 Upgrade optionIf you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.

This service includes a three-year warranty extension for APC Smart-UPS / APC Symmetra LX. The extended warranty period helps you avoid your Smart-UPS or Symmetra LX failure with the option of provided replacement or repair. We also provide 24/7 customer phone support during the extended warranty period.

This service includes a one-year warranty extension for your APC Smart-UPS. The extended warranty period helps you avoid your Smart-UPS failure with the option of provided replacement or repair. We also provide 24/7 customer phone support during the extended warranty period.

An extension of coverage beyond the original factory warranty.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

An on site examination of your system designed to ensure optimal performance scheduled to meet your needs